Mobile / Slots
At 45ok, your account data belongs to you — we only collect what is necessary to run your account, process transactions through channels like bKash and Bank Transfer, and keep your session secure across devices. Access to this platform and the protections described here depend on your local law and eligible regions.
This policy sets out what information 45ok collects when you create an account, log in, deposit via bKash or Bank Transfer, or browse the lobby on a mobile device. We collect your registered email address, account identifiers, transaction references linked to your chosen payment method, and session data that helps your device resume exactly where you left off. We do not collect payment credentials directly — bKash and Bank Transfer transactions are handled through the respective payment interfaces, and we receive only a confirmation reference. Information about your device type, browser and session duration is collected automatically to maintain account continuity; this is standard for any mobile-first platform. We keep records of your account activity, including wallet adjustments and login history, for as long as your account remains open and for a further period as required by applicable rules. This policy applies to everyone who accesses 45ok from supported regions. Availability of the platform and its features depends on your local law and eligible regions. If a section of this policy conflicts with a jurisdiction-specific requirement in your area, the stricter local rule applies to you.
Not every interaction with 45ok falls under the same data rules. Understanding the scope helps you know what protections apply to your account, your transactions and the content you browse — and where a third-party service takes over responsibility.
Login events, session continuity across your phone and browser, email address, and any account verification steps you complete — all of this sits squarely inside this policy. We hold and process this data and you can request a record of it.
When you deposit via bKash or Bank Transfer, the payment interface is operated by that payment provider. We receive a transaction reference only. The data you enter into the bKash or bank screen is governed by that provider's own policy, not ours.
Game lobby pages, promotional notices and account-area content that we serve directly are within our control. We track which sections you visit to improve navigation and session flow, and this activity data is covered here.
Links to external sites, game studio interfaces or any service outside the 45ok domain are not covered by this policy. Once you leave our domain, the third party's own terms and privacy rules apply and we have no control over that data.
You have real, actionable options when it comes to your data on 45ok. Reviewing what we hold, correcting details that are out of date, or asking a question about how your information is used — none of these require a formal process. Log in to your account and navigate to the account settings page to see the profile information we currently hold. From there you can update your registered email or contact details directly. If you notice a discrepancy in your wallet or transaction history that you believe relates to a data error, raise it through the support route described on the contact page. For questions that go beyond a standard account query — such as requesting a full record of the data we hold, or asking us to delete information where permitted — use the privacy contact path described in the support section of this page. Responses depend on the nature of the request and applicable rules in your region. We aim to acknowledge your request and describe the next step as soon as the relevant team reviews it.
Log in and open the account settings page to see your registered details, login history and wallet activity as currently stored.
Update your email address, contact number or profile fields directly from the account settings screen without contacting support.
For queries about what data we hold or how it is used, reach the privacy contact route via the support page. Availability of responses may depend on your region.
If an account issue involves a data error — for example, a mismatched transaction reference from a bKash deposit — open a support ticket and reference the transaction ID shown in your wallet history.
If you have a question about this privacy policy or the data we hold on your account, use one of the contact routes published on the 45ok support page. We only name channels that are visibly listed there — we do not invent response times or guarantees about how quickly a query will be resolved. Access to support may vary depending on your region and local eligibility.
Open the chat icon on any page of the 45ok site while logged in. Describe your privacy question or data request and include your account email so the team can locate your record.
Find the published support email address on the contact page of the site. Use it to submit a written privacy request, including your account identifier and a clear description of what you are asking for.
The account help section covers common data and privacy questions. Check there first — many query types, such as updating contact details or reading your transaction history, can be resolved without opening a ticket.
Security and data discipline are not optional extras here — they are part of keeping your account usable across sessions and devices without exposing your information. Below are the four areas we want you to understand clearly.
We use cookies to remember your login state and lobby position between visits. This is what allows your mobile session to resume mid-page. You can manage cookie preferences through your browser settings, though disabling them may affect how the account area loads.
Your account password is stored in a protected format. We do not store bKash PINs, bank credentials or raw payment data. If you suspect your account has been accessed without your permission, change your password immediately from the account settings page.
We hold your account data for as long as your account is active and for a further period required by applicable rules. When an account is closed, data is either deleted or anonymised according to the retention schedule in effect at that time.
If we update this privacy policy in a material way, we will post a notice in the account area or on the site. Continuing to use the platform after a posted update means you have seen the revised policy. Check the account area or support page for the current version.
Below are the privacy questions that come up most often from people using 45ok from Bangladesh. Each answer points to a real account path or published contact route so you know exactly where to go next.
We collect your registered email address, a password in protected form, and any profile details you enter. When you use bKash or Bank Transfer, we receive a transaction reference — not your PIN or bank credentials. Session and device data is collected automatically to maintain account continuity.
We do not sell your personal data. We may share a transaction reference with a payment provider — such as bKash or a bank — solely to confirm a deposit or withdrawal. Game content studios listed in the lobby do not receive your personal account data; they supply game interfaces only.
Log in and go to the account settings page. Your registered profile, login history and wallet activity are shown there. For a more detailed data record or a formal access request, use the email support route published on the contact page.
Yes. Open account settings while logged in and update your email address or contact information directly. For changes that require identity verification — such as updating a registered phone number — follow the steps shown in the account settings screen at the time.
We retain data for a period after account closure as required by applicable rules in your region. After that period, data is deleted or anonymised. The exact duration depends on local regulatory requirements, which can vary. Contact support for specifics relevant to your situation.
This policy applies to all accounts on the 45ok platform. Whether you can access the platform depends on your local law and eligible regions in Bangladesh. If a local rule is stricter than what this policy describes, the stricter rule applies to you.